Contact Us
Email me at just4yougifts@gmail.com
Phone: (61) 455199065
At Just4You Gifts, we are committed to providing you with the best possible shopping experience. To ensure smooth transactions and maintain a positive environment for all our customers, we kindly ask you to adhere to the following rules:
-
Payment: All payments must be made in full at the time of purchase. We accept secure payment methods, including credit/debit cards and PayPal.
-
Shipping: We strive to process and ship orders promptly. Please allow 1-3 business days for order processing before shipment. Once your order has been shipped, you will receive a tracking number via email to monitor your delivery.
-
Returns and Exchanges: We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact us within 14 days of receiving your item to arrange for a return or exchange. Items must be returned in their original condition and packaging.
-
Customization: Many of our products offer customization options. Please double-check all personalized details (such as names, dates, and messages) before placing your order, as we are unable to make changes once production has begun.
-
Care Instructions: To ensure the longevity of your jewellery, please follow the care instructions provided with your purchase. Avoid exposing jewellery to harsh chemicals, perfumes, and excessive moisture, as these may damage delicate materials.
-
Communication: If you have any questions, concerns, or special requests, please don't hesitate to contact us. We are here to assist you and will do our best to accommodate your needs.